Customer Experience Operations Officer

International iGaming operator

📍 gasteiz, kingdom of spain, Spain

Full-time Customer Service Posted June 08, 2026

Job Description

International iGaming operator is hiring an Operations Manager to oversee Customer Support, Payments and Fraud operations from its growing Melilla hub.

This is a fully onsite role focused on team leadership, operational performance, escalations, and day-to-day management within a fast-paced casino environment.

Candidates must have:

- Strong iGaming operations/customer support experience

- Exposure to Payments, Fraud or Player Operations

- Team management experience

- Fluent Spanish and English

- Salary circa €55k

Location:

- Based in Melilla OR

- Open to relocate (accommodation provided by potential employer) OR

- Able to travel weekly onsite from Malaga/Madrid