Customer Experience & Sales Support Coordinator

Now Hiring | Full-Time | Melbourne

The Brand I

Our client is a globally recognised design-led retail business known for bold creativity, a loyal community, and a multi-channel presence spanning eCommerce, retail stores, wholesale partners, and marketplace platforms.
You’ll join a supportive, close-knit local team that is part of a larger international organisation, benefitting from the stability, structure, and cross-functional collaboration of a global company, while enjoying the agility of a small local team.

The Role I

As the Customer Experience & Sales Support Coordinator, you will be the first point of contact for customers across Australia & New Zealand and the pivotal support link for internal teams. This is a role with breadth — touching customer care, sales administration, marketplace coordination, order management, and cross-functional communication.

You’ll work closely with eCommerce, wholesale, merchandising, marketing, and ret...