Customer Experience Specialist at TD

TD

📍 port coquitlam, metro vancouver regional district, Canada

Full-time Other-General Posted June 11, 2026

Job Description

TD is seeking a Customer Experience Specialist to enhance client interactions and process financial transactions efficiently. Bring your initiative and communication skills to this pivotal role.
In this role, you will be instrumental in processing transactions such as deposits and bill payments. Your primary focus will be to understand and address customer needs while resolving concerns effectively. Achieving business objectives by promoting relevant banking solutions and maintaining operational excellence is crucial to your success.
Key Responsibilities:
• Process deposits, withdrawals, and bill payments accurately
• Recommend solutions based on customer assessments
• Resolve concerns by following standard procedures
• Promote banking solutions to meet business objectives
• Contribute to a positive work environment through collaboration
Requirements:
• High School diploma with 1+ years of experience
• Undergraduate degree considered an asset
• Strong p...