Customer Experience Specialist

HRS AS A COMPANY

HRS reinvents how businesses Work, Stay and Pay. Counting more than 5, corporations and % of Fortune companies in our customer base, HRS has emerged as the most trusted platform for digital software solutions in business travel hospitality worldwide. The HRS platform is composed of three engines that each optimize one core building block along the corporate hospitality supply chain: Intelligent Procurement, Smart Booking, and Invisible Payment. Through the integration of those engines into one large data-driven platform approach, our Lodging-as-a-Service value proposition enhances satisfaction for corporate employees and travelers, delivers the highest grade of process automation for corporate stakeholders, and ensures the strongest compliance end-to-end.

BUSINESS UNIT

The Customer Experience Management (CEM) team supports projects to activate new HRS customers in the various point-of-sales and owns th...