Job Description
We Are Hiring: Customer Expert (Dutch Speaker) – Bali, Indonesia
We are looking for a Customer Expert (Dutch Speaker) to join our growing team in Bali!
If you have strong or fluent Dutch and English communication skills and a passion for helping customers, we’d love to meet you.
Responsibilities
- Provide timely support to customers through digital communication channels (phone, email, and chat).
- Assist customers with basic technical issues using provided scripts and guidelines.
- Identify and escalate priority issues through the proper channels.
- Achieve all key performance indicators (KPIs) set by the company and client.
- Collaborate with the team to improve processes and overall customer experience.
Qualifications
- Minimum D3 or Bachelor’s degree from any major (fresh graduates are welcome).
- Willi...