Customer-Focused Account Management in Markham
H
Human Resources
📍 markham, on, Canada
Job Description
Join Miller Waste Systems as an Account Management Representative in Markham, Ontario. In this full-time role, you will cultivate customer relationships and drive satisfaction while managing a portfolio.
In this permanent, full-time position, you will be responsible for proactive account management, ensuring customer retention and delivering exceptional service. You will identify growth opportunities, conduct customer reviews, analyze service trends, and collaborate with internal departments to enhance client satisfaction. You will also manage issues effectively and coordinate customer requests while acting as a primary liaison with various teams.
Key Responsibilities:
• Identify and lead program growth opportunities
• Conduct regular customer touchpoint calls and reviews
• Analyze service trends and implement corrective actions
• Manage customer request responses efficiently
• Log and track customer issue resolutions
Requirements:
• Strong communication and ...
In this permanent, full-time position, you will be responsible for proactive account management, ensuring customer retention and delivering exceptional service. You will identify growth opportunities, conduct customer reviews, analyze service trends, and collaborate with internal departments to enhance client satisfaction. You will also manage issues effectively and coordinate customer requests while acting as a primary liaison with various teams.
Key Responsibilities:
• Identify and lead program growth opportunities
• Conduct regular customer touchpoint calls and reviews
• Analyze service trends and implement corrective actions
• Manage customer request responses efficiently
• Log and track customer issue resolutions
Requirements:
• Strong communication and ...