Customer-Focused Service Manager Role
P
POWERGROUP Resources
📍 cayuga, on, Canada
Job Description
Become a part of Cayuga Displays as a Customer-Focused Service Manager, where you can enhance customer satisfaction through effective service coordination and technical support. Bring your expertise to maintain high service standards.
Cayuga Displays is hiring a Service Manager for its Service Department. The position requires proactive engagement with customers and internal teams to address service-related inquiries and provide timely solutions. Successful candidates will possess experience in parts fulfillment and a commitment to quality service management.
Key Responsibilities:
• Coordinate service and warranty issues efficiently
• Collaborate with Engineering and other departments
• Process parts orders and maintain accurate shipping records
• Provide status updates on customer inquiries
• Support the development of external service networks
Requirements:
• 2+ years in technical support or service management
• Strong Microsoft 365 proficiency
• Prac...
Cayuga Displays is hiring a Service Manager for its Service Department. The position requires proactive engagement with customers and internal teams to address service-related inquiries and provide timely solutions. Successful candidates will possess experience in parts fulfillment and a commitment to quality service management.
Key Responsibilities:
• Coordinate service and warranty issues efficiently
• Collaborate with Engineering and other departments
• Process parts orders and maintain accurate shipping records
• Provide status updates on customer inquiries
• Support the development of external service networks
Requirements:
• 2+ years in technical support or service management
• Strong Microsoft 365 proficiency
• Prac...