Customer Helper

MTS Globe Spain

📍 Palma, Balearic Islands, Spain

Full time Information and Record Clerks Posted March 01, 2026

Job Description

Palma de Mallorca | Receptive Agency | On-site


Are you an enthusiastic, service‑minded individual looking for an exciting new professional challenge? If so, we would love to meet you.


Our team is growing, and we are currently recruiting Customer Helper to join our Palma office for the Season 2026. You will be part of a dynamic and multicultural environment where every day brings something new.



Main Responsibilities


As a Customer helper , you will play a key role in delivering an excellent experience to our clients by:


  • Providing friendly, professional telephone assistance to customers and partner agencies.

  • Confirming transfer schedules and supporting transportation coordination.

  • Managing Lost & Found cases with efficiency, empathy, and attention to detail.

  • Assisting customers with claims, incide...