Customer Implementation & Adoption Specialist

Pontosense

📍 Kitchener, Region of Waterloo, Canada

Full-time Other-General Posted March 04, 2026

Job Description

A wellness technology company based in Kitchener, Canada, is looking for a Customer Success Coordinator. In this role, you will define customer success criteria during onboarding, track adoption signals, and help integrate our product into daily operations. The ideal candidate has 1-3 years of experience in customer success or a related field, strong organizational skills, and a passion for improving processes. This position offers competitive compensation, health benefits, and a flexible hybrid work environment.
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