Job Description
Location: Brisbane
Remuneration/Benefit: Attractive Salary Package plus bonus opportunity
About the role:
We are currently seeking a Customer Manager to join our Brisbane based team. This position reports to the Customer Account Executive in our Coal business and will see you manage a portfolio of existing customers. You are a relationship builder with customer facing experience who combines logistics and commercial acumen with the ability to build and maintain strategic customer relations.
- Proactive communication with customers across commercial and operational interfaces.
- Identify and lead continuous improvement projects with customers.
- Develop and execute strategies for contract renewals; negotiate all contractual variations.
- Manage and monitor contract performance to meet or exceed revenue budgets.
- Develop systems and reporting to ensure contractual complian...