Customer Program Manager, AFR Customer Operations

Job Purpose

Participate in design and ensure implementation of customer operations strategy to deliver efficient logistics processes and results in the supply chain of a specific client using multimodal means of transportation and provide support to sales team in line with the business strategy and requirements, corporate guidelines and policies

Key Tasks

• Contribute to development of customer operations strategy in line with business strategy and requirements, corporate guidelines and policies
• Draft and ensure implementation of operational plans, measures and budgets
• Ensure efficient management of the flow of goods and information across a customer’s global supply chain utilizing air/ ocean/ ground transportation, customs brokerage services and dedicated warehousing/ distribution centers
• Ensure development and implementation of service programs in response to current and changing customer requirements identified by the sale...