Customer Relationship Manager
B
Bright Selection Ltd
📍 Warwick, Warwickshire, United Kingdom
Job Description
Bright Selection is delighted to be supporting a premium care provider with the recruitment of a Customer Relationship Manager for a luxury care home in Warwick.
This is a rare opportunity to join a reputable brand, playing a pivotal role in building occupancy, establishing community presence, and shaping the resident journey from the very beginning.
Key Responsibilities:
You will lead all sales and marketing activity, ensuring strong enquiry generation, high-quality conversions, and a seamless admissions experience for residents and families.
* Driving enquiries and converting interest into admissions
* Building strong relationships with local communities, professionals, and referral partners
* Planning and delivering marketing events and outreach activity
* Maintaining accurate CRM data, analysing KPIs, and reporting on performance
* Working closely with the commissioning team to achieve occupancy targets
* The po...
This is a rare opportunity to join a reputable brand, playing a pivotal role in building occupancy, establishing community presence, and shaping the resident journey from the very beginning.
Key Responsibilities:
You will lead all sales and marketing activity, ensuring strong enquiry generation, high-quality conversions, and a seamless admissions experience for residents and families.
* Driving enquiries and converting interest into admissions
* Building strong relationships with local communities, professionals, and referral partners
* Planning and delivering marketing events and outreach activity
* Maintaining accurate CRM data, analysing KPIs, and reporting on performance
* Working closely with the commissioning team to achieve occupancy targets
* The po...