Customer Reliability Specialist at John Crane
S
Smiths Group plc
📍 remote, remote, Canada
Job Description
Become a Customer Reliability Specialist with John Crane, working out of Cenovus Lloydminster to drive improvement in product performance and reliability.
This position demands expertise in analyzing customer applications and formulating recommendations that enhance mechanical seal effectiveness. You will collaborate with on-site teams, manage inventory, and proactively address client needs based on the Reliability Support Agreement. Your technical skills will serve a crucial role in ensuring operational efficiency and training client personnel.
Key Responsibilities:
• Analyze and troubleshoot customer seal applications
• Document and report reliability metrics using software tools
• Direct application and installation of mechanical seal systems
• Provide technical assistance and training to clients
• Optimize inventory management to reduce downtime
Requirements:
• Bachelor of Engineering Degree
• 5+ years...
This position demands expertise in analyzing customer applications and formulating recommendations that enhance mechanical seal effectiveness. You will collaborate with on-site teams, manage inventory, and proactively address client needs based on the Reliability Support Agreement. Your technical skills will serve a crucial role in ensuring operational efficiency and training client personnel.
Key Responsibilities:
• Analyze and troubleshoot customer seal applications
• Document and report reliability metrics using software tools
• Direct application and installation of mechanical seal systems
• Provide technical assistance and training to clients
• Optimize inventory management to reduce downtime
Requirements:
• Bachelor of Engineering Degree
• 5+ years...