Customer Representative

Fantastic opportunity to join one of the UK’s largest buyers and collectors of unpaid loans and other forms of credit. As a Collections Agent, you will handle inbound and outbound calls to help customers become debt-free. You’ll receive best-in-class training to provide you with the skills required to perform successfully in your role. Once trained, you will work within a Voice team and become a valued member of our wider Collections team. This is a fantastic opportunity to develop a long-term career with a multi-national company based in our ‘award-winning’ and ‘low carbon’ HALO Kilmarnock site.

Key Skills required:

• Excellent written and communication skills
• Previous call centre or customer service experience
• Ability to work towards targets
• A team player
• Ability to show empathy whilst being resilient

Salary: £25,000pa and opportunity to earn up to £300 bonus pe...