Customer Service Administrator
M
More Workers Ltd
📍 Poyle, Berkshire, United Kingdom
Job Description
Are you a proactive and organised administrator looking for a varied role where no two days are the same?
We are seeking a confident and customer-focused individual to join a busy warehouse and logistics operation. This role will involve acting as the key point of contact for customers, handling enquiries, providing order updates, and liaising closely with warehouse teams to ensure a first-class service.
Key Responsibilities
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Respond to customer enquiries via phone and email.
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Provide customers with updates on orders, deliveries and stock.
*
Liaise with warehouse staff to obtain accurate information and resolve queries.
*
Monitor and track orders through to completion.
*
Process customer requests and update internal systems.
*
Maintain accurate records and customer information.
*
Support the operations team with general admin...
We are seeking a confident and customer-focused individual to join a busy warehouse and logistics operation. This role will involve acting as the key point of contact for customers, handling enquiries, providing order updates, and liaising closely with warehouse teams to ensure a first-class service.
Key Responsibilities
*
Respond to customer enquiries via phone and email.
*
Provide customers with updates on orders, deliveries and stock.
*
Liaise with warehouse staff to obtain accurate information and resolve queries.
*
Monitor and track orders through to completion.
*
Process customer requests and update internal systems.
*
Maintain accurate records and customer information.
*
Support the operations team with general admin...