Customer Service Adviser

Working hours: 35 hours per week, Monday to Friday

Duration: 12 Month Fixed Term Contract

Location: Gloucester

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About The Role

Ecclesiastical Insurance, part of Benefact Group, is looking for a Customer Services Adviser to join our Gloucester office. As a Customer Services Adviser, you’ll contribute to defined service delivery by acting as part of a processing and administration team.

What you’ll be doing

• Organise and manage your own day‑to‑day tasks with guidance, ensuring work is completed on time and to agreed standards.
• Enter information accurately and efficiently, checking your work and correcting any mistakes with support where needed.
• Spot any issues or unexpected information and know when and how to raise these with a supervisor.
• Learn from feedback and audit results, taking agreed actions to improve your performance and contribute to t...