Customer Service Advisor at Dara Capital

A leading credit company operating in the Greater Accra Region has vacancy for the position of a Customer Service.

Job Summary

We are looking for a customer-focused individual to help build client relationships, identify growth opportunities and collaborate with teams to help drive business growth.

Customer Service Advisor’s Role

• Answering inquiries: Responding to customer questions about products, services, or company policies in a clear and helpful manner.

• Resolving complaints: Addressing and solving customer issues promptly to ensure satisfaction.

• Providing product/service information: Explaining features, benefits, and other relevant details.

• Building customer relationships: Establishing rapport and fostering positive interactions to encourage repeat business and loyalty.

• Collecting customer information: Gathering data for analysis and improvement of services.

• Using multiple com...