Customer Service Advisor

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📍 Middlesbrough, North Yorkshire, United Kingdom

Full-time other-general Posted June 13, 2026

Job Description

We’re recruiting for Customer Service Advisors to earn £25,087, with a pay rise after 6 months. You’ll join our Sales team, supporting new and existing customers with sales and retention enquiries, recommending the right products and services, and delivering a personalised, target-driven customer experience.

Customer Service Advisor benefits:

*

Uncapped commission

Training is included to prepare you for this role.

Customer Service Advisor role:

The roles offered are within the Sales team, which combines the Mobile and Broadband departments. Advisors will sell a wide range of products and services to new and existing customers, including mobiles, SIM-only plans, tablets, laptops, smart watches, home broadband, TV, 4G Wi-Fi and insurance. The role involves having personalised conversations to understand customer needs, recommend suitable products, and retain customers considering cancellation. Advisors will work towards monthly revenue, co...