Job Description
Customer Service Advisor
Redditch
£25,000 – 35 hour a week contract hybrid working once training has been completed. They do want someone who lives within a commutable distance to Redditch.
We are currently looking for a Customer Service Advisor to join a busy Customer Service team dealing with ordering processing, customer service queries and aftersales. This role is ideal for someone who is highly organised, customer-focused, and comfortable managing a variety of administrative tasks in a fast-paced trade environment.
Customer Service Advisor Key Responsibilities
- Handle customer enquiries and process orders for products
- Provide excellent customer service by keeping customers informed throughout the order and delivery process
- Answer incoming telephone calls and respond to emails, letters, and other correspondence
- Liaise with carriers regarding delivery enqui...