Customer Service Advisor

Customer Service Representative

Temporary Contract – 6 Months
Sandbach

£25,500 - £27,000 per annum DOE

Monday - Friday - 9am - 5pm

We are currently recruiting for a Customer Service Representative to join a busy and fast‑paced environment on a temporary basis. This role is ideal for someone with strong communication skills and proven experience in customer service and complaint handling.

Key Responsibilities

• Responding to customer enquiries via phone, email, and online channels in a timely and professional manner
• Assisting customers with general enquiries, order processing, and issue resolution
• Handling customer concerns and complaints through to resolution
• Identifying opportunities to upsell products or services while maintaining a customer‑focused approach
• Accurately recording customer interactions and updating internal systems
• Working ...