Customer Service Advisor – Student Accommodation

Student Roost

📍 leicester, england, United-Kingdom

Full-time Management & Operations Posted June 12, 2026

Job Description

Customer Service Advisor – Student Accommodation

Customer Service Advisor

Salary : £27,202.50 per annum pro rata (£13.95 per hour) with overtime paid at 1.25 x hourly rate

Hours : Average of 37.5 hours per week (contracted to 1950 hours annually pro rata) between 8am to 8pm.

This role is a fixed term contract for 11 months.

About Student Roost

Student living is about so much more than just a room, it’s about feeling at home. As a Customer Service Advisor, you’ll be at the heart of creating an exceptional experience for our residents, offering support, safety, and a sense of community throughout their journey with us.

Why Join Student Roost?

  • Customer Experience & Resident Support
  • Events & Community Engagement
  • Operational & Administration
  • Debt Management
  • Inclusive & Supporting Culture
  • Opportunities for Career Growth
  • Team Exper...