Customer Service Advisor
Mears Group PLC
📍 thurrock, england, United-Kingdom
Job Description
Customer Service Advisor
Annual salary: up to £28,186.00
Location: Thurrock
Salary: up to £28,186.33 Per Annum.
42.5 Hours Per Week (8-5 Monday-Friday)
Contract: Permanent
Mears Group is one of the UK's leading providers of housing and care services. We deliver essential maintenance, regeneration, and customer support services to homes and communities across the country. Our teams work in partnership with local authorities, housing providers, and residents to ensure safe, well‑maintained environments and exceptional customer experiences.
About the Role
As a Customer Service Advisor, you will be the first point of contact for tenants, handling incoming calls related to repairs, appointments, and general enquiries. You'll also manage email communications, raise jobs, and coordinate with clients, suppliers, and subcontractors to ensure work is scheduled and completed efficient...