Customer Service Agent

DSV

📍 Ghent, Flanders, Belgium

Full-time Information and Record Clerks Posted February 23, 2026

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Job Description

Time Type:
 Full Time
Customer Service Agent (Contract Logistics)
Move forward as Customer Service Agent at DSV in Ghent.
About the role

As a Customer Service Agent, you will be responsible for the seamless management of logistics services for one or more clients in the pharmaceutical/healthcare sector. In this role, you will act as a liaison between the client and internal departments, as well as external stakeholders. Ensuring that accurate data and schedules are available for the inbound, outbound, and value-added logistics (VAL) processes in the warehouse, and that specific customer agreements and requirements are met.
Other tasks
Administrative processing and follow-up of logistics services for assigned customers;

Serving as the first operational contact person for assigned customers and as a liaison between the customer and internal departments (such as warehouse, customs, ...
                

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Job Details

Location

Ghent, Flanders, Belgium

Job Type

Full-time