Customer Service Agent
D
Dynamite Recruitment
📍 Southampton, Hampshire, United Kingdom
Job Description
Customer Service Agent 📍 Southampton City Centre
💰 Competitive Salary + Quarterly Bonus
We are looking for a Customer Service Agent to join a friendly and growing team in Southampton. This is a fantastic opportunity for someone who enjoys helping people, providing excellent customer service, and developing their career within a supportive environment.
The Role You'll be responsible for supporting customers through inbound and outbound calls, emails, and SMS, helping them manage their accounts and finding solutions tailored to their individual circumstances.
Key responsibilities include:
Managing customer enquiries and account-related queries
Building positive customer relationships
Supporting customers with payment arrangements and account management
Providing empathetic, personalised support, including to vulnerable customers
Working with third-party organisations where required
Maintaining accurate records and updating systems Abo...
💰 Competitive Salary + Quarterly Bonus
We are looking for a Customer Service Agent to join a friendly and growing team in Southampton. This is a fantastic opportunity for someone who enjoys helping people, providing excellent customer service, and developing their career within a supportive environment.
The Role You'll be responsible for supporting customers through inbound and outbound calls, emails, and SMS, helping them manage their accounts and finding solutions tailored to their individual circumstances.
Key responsibilities include:
Managing customer enquiries and account-related queries
Building positive customer relationships
Supporting customers with payment arrangements and account management
Providing empathetic, personalised support, including to vulnerable customers
Working with third-party organisations where required
Maintaining accurate records and updating systems Abo...