Job Description
Work & Work SA
For an important international organization operating in the medical‑scientific sector, we are looking for a customer service assistant.
CUSTOMER SERVICE ASSISTANT
The selected candidate will join the Membership & Registration team and will be mainly responsible for reviewing, updating, and cleaning data within the company CRM system.
Main Responsibilities
- Review and update data within SalesForce CRM
- Identify and manage duplicates, inconsistencies and missing information
- Validate and correct administrative and account data
- Ensure database quality, accuracy and consistency
- Support administrative and customer service activities within the department
Requirements
- Diploma or university degree
- Previous experience in administrative roles or data cleaning/data entry activities
- Strong analytical skills and ability to handle repetit...