Customer Service - Assistant Manager

West HQ

📍 Rooty Hill, New South Wales, Australia

Full time Operations Specialties Managers Posted June 17, 2026

Job Description

West HQ

West HQ is recruiting for a Customer Service Assistant Manager to join the team who has demonstrated success in a leadership role and is ready to bring their capability, authority and professionalism into a dynamic environment. 

This is an excellent opportunity for a hospitality or customer service professional who thrives in a fast-paced environment, leads by example, and is passionate about delivering exceptional member and guest experience.

  • $80,000 + Super (depending on skills and experience)
  • Free daily gym, meal provided and staff discounts
  • Uniform, training and parking provided

Role Overview:

Reporting to the Customer Service Manager, you will play a key role in leading the team, ensuring compliance with Club and regulatory requirements, and maintaining the high service standards our members have come to expect. Your leadership presence wil...