Customer Service ConsultantSilverwater, NSW

Role Overview

As a Customer Service Consultant, you’ll be the friendly face and first point of contact at our Service Centre and Showroom. From greeting visitors and answering calls to processing service bookings and supporting sales and rental enquiries, you’ll play a key role in helping customers get the right technology, support and experience every time. This role keeps things moving—coordinating service book-ins, assisting with quotations, facilitating collections, and keeping communication flowing between customers, technicians and the broader team.

You’ll thrive in a fast-paced environment, balancing front-counter service with administrative accuracy, while contributing to a safe, positive and team-oriented workplace.

Key Responsibilities:

• Deliver excellent customer service across front counter, phone and showroom interactions
• Process service centre book-ins, repair collections, and s...