Customer Service Coordinator

Villeroy & Boch

📍 Cairo, Cairo Governorate, Egypt

Full time Information and Record Clerks Posted February 17, 2026

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Job Description

Shape & Create - And make it happen!
The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. 
Want to become part of us? #shapeandcreate
Your Tasks
Process customer orders accurately, ensuring timely updates on order status.
Maintain clear and proactive communication with customers to ensure satisfaction and address any concerns.
Follow up with the supply chain team to ensure on-time order fulfillment and delivery.
Collaborate closely with sales team to align customers’ Inquiries with company policies.

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Job Details

Location

Cairo, Cairo Governorate, Egypt

Job Type

Full time