Customer Service Coordinator
R
RE People
📍 Cardiff, South Glamorgan, United Kingdom
Job Description
Are you a Customer Service or Order Coordinator with experience in a manufacturing or production environment?
We are recruiting a Customer Service Coordinator to join a well-established, quality-driven manufacturing business in Cardiff.
You will play a key part in managing customer orders from receipt through to release, ensuring all documentation, specifications, and quality requirements are correctly captured and communicated. Working closely with Production and Quality teams, you will also support new product introductions and engineering changes.
Key Responsibilities
Accurately book customer orders onto the job processing system
Carry out contract reviews and maintain full order traceability
Interpret customer requirements and technical drawings, communicating these clearly to production teams
Liaise with customers regarding order progress, requirements, and quality-related queries
Prepare and maintain routings, quality plans, data cards, and...
We are recruiting a Customer Service Coordinator to join a well-established, quality-driven manufacturing business in Cardiff.
You will play a key part in managing customer orders from receipt through to release, ensuring all documentation, specifications, and quality requirements are correctly captured and communicated. Working closely with Production and Quality teams, you will also support new product introductions and engineering changes.
Key Responsibilities
Accurately book customer orders onto the job processing system
Carry out contract reviews and maintain full order traceability
Interpret customer requirements and technical drawings, communicating these clearly to production teams
Liaise with customers regarding order progress, requirements, and quality-related queries
Prepare and maintain routings, quality plans, data cards, and...