Customer Service Excetive

HSBC

📍 Colombo, LK, Sri Lanka

Full-time other-general Posted February 22, 2026

Job Description

Customer Service Excetive

Brand: HSBC

Area of Interest:

Location:
Colombo, LK, 00600

Work style: Hybrid Worker

Date: 24 Feb 2026

**Why join us?**

The Group Service Centers are a fundamental component of HSBC’s strategy to drive shareholder value. They form a key part of the Global Service Delivery organization and enable maximizing cost efficiency and drive customer advocacy by creating a seamless service delivery proposition.

We are Lending Services Operations providing End to End processing of Cards, Loans

**The Opportunity:**

Accurate and timely processing of instructions received from internal and external customers. To resolve technical queries from internal and external customers in a professional manner.

To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Service Level Agreements (SLAs). Responsible for relationsh...