Job Description
WE’RE HIRING: CUSTOMER SERVICE EXECUTIVE
Are you passionate about delivering excellent customer service and building strong customer relationships? 360GV Group is looking for a Customer Service Executive to join our dynamic team.
Key Responsibilities
Respond promptly to customer inquiries via phone, WhatsApp, email, and other approved channels
Resolve customer complaints and escalate complex issues when necessary
Assist customers with product selection, pricing, and order processing
Prepare sales invoices and maintain accurate customer records
Promote available products and services to customers
Support stock management activities, including inventories and stock takes
Follow up on customer interactions to ensure customer satisfaction
Requirements
1st Degree in Marketing or a related field
Practical training ...
Are you passionate about delivering excellent customer service and building strong customer relationships? 360GV Group is looking for a Customer Service Executive to join our dynamic team.
Key Responsibilities
Respond promptly to customer inquiries via phone, WhatsApp, email, and other approved channels
Resolve customer complaints and escalate complex issues when necessary
Assist customers with product selection, pricing, and order processing
Prepare sales invoices and maintain accurate customer records
Promote available products and services to customers
Support stock management activities, including inventories and stock takes
Follow up on customer interactions to ensure customer satisfaction
Requirements
1st Degree in Marketing or a related field
Practical training ...