Customer Service

Amcor

📍 heanor, england, United-Kingdom

Full-time Management & Operations Posted June 06, 2026

Job Description

Support the commercial objectives of the Plaswood business by maximising all sales opportunities, developing existing accounts, and contributing to new business growth.

Key Responsibilities

  • Process customer orders, quotes, and enquiries accurately and on time
  • Follow up leads and quotations to maximise sales opportunities
  • Build strong relationships with customers, including key accounts
  • Identify new business opportunities and support sales growth
  • Manage a pipeline of opportunities and track progress
  • Deliver excellent customer service and manage aftercare
  • Handle customer queries, complaints, and delivery issues promptly
  • Keep customers informed on order status and shipping updates
  • Work closely with internal teams to ensure smooth order fulfilment
  • Maintain accurate customer and CRM data
  • Support reporting and general administrative tasks
  • Contribute to c...