Customer Service QA Specialist - Elevate Quality & SOPs

Hcreates Information Technology

📍 Pasig, Metro Manila, Philippines

Full-time Management & Operations Posted February 28, 2026

Job Description

A growing IT services firm in Pasig is seeking a Customer Service Quality Assurance Specialist to ensure service quality compliance across various channels. Responsibilities include conducting inspections, analyzing quality reports, and collaborating with teams for service enhancement. Ideal candidates should have 1-3 years of experience and a Bachelor's degree. The position comes with competitive benefits including allowances and performance bonuses.
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