Customer Service Representative
G
Global Group Innovative Services, Inc.
📍 angeles, pampanga, Philippines
Job Description
- Assist customers, resolve inquiries, and provide excellent service.
- Serve as the primary point of contact for customers, addressing inquiries and resolving issues.
- Provide accurate information about products and services.
- Document customer interactions and feedback effectively.
- Collaborate with team members to enhance customer experience.
- Maintain a professional demeanor at all times.
- Utilize CRM systems to track customer interactions.
- Educational Qualifications: High School/Senior High School diploma or equivalent required.
- Experience Level: Less than 1 year of customer service experience preferred.
- Skills and Competencies: Proficient in English communication, both verbal and written.
- Working Conditions: Fast-paced office environment, potential for remote work.
- Qualities and Traits: Patient, empathetic, and strong problem-solvi...