Customer Service Representative

About the Role:
Ready to be at the heart of a fast-moving, customer-focused team? We’re looking for a proactive and detail-driven Customer Service Officer to join a dynamic automotive aftermarket business. In this hands-on role, you’ll manage the full customer journey from order entry through to delivery and resolution partnering closely with sales, logistics, and supply chain teams to keep everything running smoothly.
Key Responsibilities:

• Process customer orders accurately in SAP and provide timely confirmations
• Monitor order progress and collaborate with sales, logistics, and warehouse teams to ensure on-time delivery
• Liaise professionally across departments to troubleshoot issues and support quality outcomes
• Deliver end-to-end customer support for local and APAC customers
• Maintain clear, consistent communication with internal teams and regional offices
• St...