Customer Service Representative
C
CC2 - Conduent Cebu
📍 cebu city, central visayas, Philippines
Job Description
As a Customer Service Representative at Conduent, you will serve as the primary point of contact for clients and customers, providing solutions and delivering exceptional service. This role requires effective communication, problem-solving skills, and the ability to handle customer inquiries in a professional manner.
- Previous experience in customer service or call center environment is a plus.
- Excellent communication and interpersonal skills.
- Strong problem-solving and multitasking abilities.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Proficient in using computer systems and customer relationship management (CRM) software.
- Flexibility to work various shifts, including evenings, weekends, and holidays, as required.