Customer Service Representative (Dutch)
David Kennedy Recruitment
📍 Porto, Porto District, Portugal
Job Description
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their office in Porto.
Position: Customer Service Representative
Location: Porto, Portugal
Employment type: Full-time (Permanent)
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
Process customer orders and inquiries via email accurately and within agreed timelines.
Generate invoices and credit notes in compliance with internal policies.
Apply customer payments daily and ensure accurate cash allocation.
Monitor accounts receivable aging and follow up on overdue invoices.
Resolve basi...