Customer Service Representative

We are looking for customer-focused and reliable individuals to join our team as Call Center Agents. In this role, you will handle customer inquiries, provide accurate information, and ensure a high level of customer satisfaction through effective communication.

Key Responsibilities

• Handle inbound and/or outbound calls from customers
• Respond to inquiries, concerns, and requests in a timely manner
• Provide accurate information about products, services, or accounts
• Resolve customer issues professionally and efficiently
• Document interactions in the system
• Follow company policies and procedures

Qualifications

• College Graduate or UnderGraduate(with 1year experience of Healthcare account)
• SHS Graduate
• Good to excellent communication skills
• Basic computer knowledge
• Willing to work onsite and on a shifting schedule

Skills Requir...