Customer Service Representative

UnitedHealth Group

📍 Gurgaon, India, India

Full-time other-general Posted March 01, 2026

Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**

Positions in this function are responsible for providing expertise and customer service support to members, customers, and/or providers. Direct Chat-based customer interaction to respond and resolve a wide variety of inquiries.

**Primary Responsibilities:**

+ Take chat messages per day from customers who have questions about their health benefits
+ Support secure email inquirie...