Customer Service Representative

Qualfon

📍 Heredia, Heredia Province, Costa Rica

Full-time Computer Occupations Posted February 20, 2026

Job Description

Qualfon Costa Rica is actively hiring Customer Service Representatives or Retentions Representatives. The ideal candidate loves talking to people and proactively helps customers by providing helpful information, answering questions, and responding to complaints. 

In this role, you will deal directly with our customers to find out what issues they are facing, and how we can improve our products or services.

OUR MISSION:

Qualfon is on a mission to help as many individuals as possible pursue their total vocation, create an ever-growing number of career development opportunities, and be the partner of choice for all our clients.

  • Further your education and earn a college degree through Qualfon University program
  • FREE access to personal and professional support through the Qualfon Care Coaches program
  • Medical, dental. vision benefits and life & accident insurance
  • Competitive wages
  • Opportunities to ...