Customer Service Representative

Overview

Experience Required: 1 to 2 years

Location: Karachi (Onsite)

Employment Type: Full-time

Timings: 9 PM TO 6 AM (Pacific Time zone) (Mon - Fri)

Responsibilities

• Handle customer inquiries via phone, email, or chat
• Resolve customer issues professionally and efficiently
• Maintain accurate customer records
• Coordinate with internal teams to ensure customer satisfaction

Requirements

• 1 to 2 years of customer service experience
• Strong command in English verbal and written communication skills both.
• Customer-focused attitude, negotiation and problem-solving skills
• Basic computer and CRM knowledge