Customer Service Representative

PAYOK is a global payment aggregator specializing in delivering secure and professional online payment solutions to businesses worldwide. Offering support for over 100 payment methods, including bank transfers, virtual accounts/cards, e-wallets, and local payout options.

Job Responsibilities

• Familiar with Payment business processes
• Extensive experience in merchant payment operations (B2B)
• Strong ability to independently resolve customer issues
• Operational experience in international payment scenarios
• Well-versed in payment operations systems including payment processing, settlement, and reconciliations

Required Qualifications

• Bachelor's degree in commerce
• Customer service and payment getaway experience
• Operational experience in international payment scenarios