Customer Service Representative

Responsibilities

• Handle customer inquiries and provide timely solutions
• Maintain a positive, empathetic, and professional attitude towards customers
• Communicate with customers through phone.
• Document customer interactions and maintain detailed records
• Collaborate with team members to improve service processes

Job Requirements

• Educational Qualifications: At leastHigh School Diploma or equivalent
• Experience Level: At least1year International call center experience or 1yr. Customer Service Facing Experience
• Skills and Competencies: Proficient in English; excellent verbal and written communication skills
• Qualities and Traits: Strong problem-solving abilities; customer-oriented and dependable
• Responsibilities and Duties: Ability to multitask and handle difficult situations with grace
• Working Conditions:
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