Customer Service Representative

Company Description

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Role Description

This is a full-time on-site role for a Customer Service Representative based in Lahore. The Customer Service Representative will be responsible for responding to customer inquiries, resolving issues, processing orders, and maintaining a high level of customer satisfaction. Other day-to-day tasks include providing accurate information about products and services, managing customer accounts, and effectively communicating with team members to ensure excellent service delivery.

Qualifications

• Strong communication and interpersonal skills to interact with customers professionally
• Proficiency in problem-solving, conflict resolution, and handling customer complaints
• Basic computer skills and familiarity with customer management systems and tools
• Ability to manage time effectively and prioritize tasks to meet deadlines
• Experie...