Customer Service Representative (Luganda Speaker) at BURN

Confidential

📍 Kenya, Kenya, Kenya

Full-Time Other-General Posted March 01, 2026

Job Description

Job Description

BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves.Since , BURN has sold ,+ high quality, locally manu.


Customer Service Representative (Luganda Speaker)

Objective:

  • The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

  • To ensure daily Business KPIs are met without Fail.

  • Address and communicate all Issues that might impact the above proactively.
  • Duties and Responsibilities:

  • Manage outbound and inbound phone calls.

  • For Outbound – Achieving the daily calls and verification target.

  • For Inbound – Achieving AHT Ta...