Customer Service Representative

Responsibilities

• 100% call center and phone-based environment
• Handling inbound customer inquiries and providing exceptional customer service via phone
• Resolving customer issues and concerns in a timely and professional manner
• Accurately documenting customer interactions and following up as needed.

Qualifications

• At least Highschool / Senior Highschool Graduate with 1 year BPO experience
• College Graduate with or without BPO experience
• Basic computer skills.
• Willing to work fully onsite within Metro Manila.
• Willing to work on a shifting schedule.