Job Description
Requirements
- Minimum 5 years of Customer Service experience within a manufacturing, packaging, or
- Strong experience managing large customer accounts and maintaining high levels of
- Intermediate to Advanced Microsoft Excel skills (mandatory)
- Experience working with EDI (Electronic Data Interchange) systems for order processing and customer order management
- Experience working with manual order entry processes and legacy ERP systems, preferably Sage ERP
- Comfortable operating in environments where orders must be entered manually and processes are not fully automated
- Proven ability to manage multiple priorities simultaneously in a fast-paced, high-volume
- Strong organizational skills, attention to detail, and time management capabilities
- Ability to work effectively under pressure while maintaining accuracy and service standards
- Excellent verbal and written communication skills ...