Job Description
Customer Service Representative (Billing Support)
Location: Onsite (5 days per week)
Schedule: Full-Time | 10:30 AM – 7:00 PM CST (hours may vary based on business needs)
Training Schedule: Monday–Friday, 8:00 AM – 4:30 PM CST
Employment Type: Contract-to-Hire
Conversion Salary: $42,500 annually
Position Overview
We are seeking a customer-focused and detail-oriented Customer Service Representative to join a fast-paced support team. In this role, you will serve as the primary point of contact for customers, assisting with billing inquiries, resolving account-related concerns, and ensuring an outstanding customer experience. The ideal candidate is a strong communicator who enjoys problem-solving, thrives in a team environment, and can effectively manage multiple tasks and systems simultaneously.
Key Responsibilities
+ Deliver exceptional customer service through incoming phone interactions in a high-volume call center environment.
+ Investigate a...
Location: Onsite (5 days per week)
Schedule: Full-Time | 10:30 AM – 7:00 PM CST (hours may vary based on business needs)
Training Schedule: Monday–Friday, 8:00 AM – 4:30 PM CST
Employment Type: Contract-to-Hire
Conversion Salary: $42,500 annually
Position Overview
We are seeking a customer-focused and detail-oriented Customer Service Representative to join a fast-paced support team. In this role, you will serve as the primary point of contact for customers, assisting with billing inquiries, resolving account-related concerns, and ensuring an outstanding customer experience. The ideal candidate is a strong communicator who enjoys problem-solving, thrives in a team environment, and can effectively manage multiple tasks and systems simultaneously.
Key Responsibilities
+ Deliver exceptional customer service through incoming phone interactions in a high-volume call center environment.
+ Investigate a...