Customer Service Representative (On-Site | Dagupan)

Location

Dagupan, Pangasinan

Compensation

PHP 14,000 - PHP 17,000 per month (depending on experience)

Key Responsibilities

• Provide professional support through phone, email, and chat channels
• Assist customers with order-related questions and concerns
• Support customers with appointment scheduling and booking inquiries
• Help customers access and manage their accounts
• Resolve customer issues efficiently and professionally
• Accurately document customer interactions and resolutions
• Escalate complex issues when necessary
• Meet quality and productivity expectations
• Maintain a positive and customer-focused approach in all interactions

Schedule

• Monday to Friday: 9:00 AM - 9:00 PM EST
• Saturday: 9:00 AM - 6:00 PM EST

Schedules will be assigned within operating hours and may include evenings and weekends bas...