Customer Service Representative

BMO

📍 Ottawa, Ontario, Canada

Part time Information and Record Clerks Posted February 27, 2026

Job Description

Application Deadline:

03/02/2026

Address:

1247- 51 Wellington Street

Job Family Group:

Retail Banking Sales & Service

*This position is for a minimum of 7.5 hours per week (7.5 - 12 hours per week)

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and customer inquiries.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the...